BrahmanLube 動力總成潤滑劑

Returns Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@brahmanlube.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@brahmanlube.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping

U.S. orders over USD $150 qualify for FREE SHIPPING!

We utilize UPS, USPS and DHL to ship our products, with shipping costs depending on the service chosen.

Processing time: Our processing time for orders can take up to 2 business days in addition to the shipping time.

Important:

For Canadian Customers:

Since we do not collect taxes at checkout, you will be charged for the taxes for your order upon delivery.

For bulk orders, please reach out to sales@brahmanlube.com for accurate shipping pricing!